Optimized Website Maintenance
and Management Solutions
Current Numbers / Results / Achievements
210,000
30,000+
545+
21+
Client Overview
The client is a publicly listed company on the Bombay Stock Exchange, requiring a well-maintained and efficiently managed website to support their diverse business operations. Given the importance of the website to their stakeholders and business activities, proactive and reliable website maintenance was crucial.
Belief Shared / Targets / Objectives
The client needed comprehensive website maintenance and management services to ensure seamless functionality. After understanding the requirements and scope, Paarami Digital quickly established trust with the client, leading to a successful partnership that has spanned over four years.
Challenges Faced by the Client
- Drupal CMS: The website was built on Drupal CMS, a platform with limited usage, making it difficult to find skilled resources for maintenance.
- Improper Website Architecture: Inefficient website architecture led to operational difficulties and required restructuring.
- Lack of Documentation: The previous vendor did not provide adequate documentation, complicating the process of understanding website functionalities.
- Developer Unavailability: The initial developer who built the website was unavailable, resulting in challenges in managing and updating the site effectively.
Our Solution (Website Maintenance & Management)
Paarami Digital took a structured approach to maintain and manage the website efficiently:
- Backup Creation: We ensured the safety of all website data by creating regular backups.
- Mirror Development Environment: A mirror environment was set up for the development team to explore the website’s architecture and better understand its codebase.
- Comprehensive Documentation: We created detailed documentation to guide the client and facilitate smoother internal coordination.
- Dedicated Developer: A skilled developer was assigned to handle daily website maintenance and management.
- Senior Development Team: For complex issues, a senior team was engaged to manage troubleshooting and critical updates.
- Process Setup: We established streamlined processes to improve coordination between the website, Marketing, Investor Relations, and Operations teams.
Target Customer
The website serves investors and stakeholders seeking financial updates, stock information, and other company insights. The target audience also includes individuals aged 25-44, with a focus on stock market investing, trading, and financial planning.
Challenges Faced in Execution
Due to the client’s status as a publicly listed company, Paarami’s development team occasionally worked late hours to meet strict compliance deadlines, such as updates to investor relations pages.Services Provided by Paarami
Duration of the Project
For over four years, Paarami has provided seamless website maintenance and management, ensuring the continuous operation and enhancement of the client’s website. During this period, overall website performance and efficiency improved by more than 50%, contributing to better business operations.
Future Plan of Action
Looking ahead, the focus will remain on maintaining the website’s efficiency and further improving performance. We will introduce new features and enhancements to align with the client’s growing business needs, emphasizing the importance of website maintenance for sustained business success.
