Revamped Diagnostic
Centre's Digital Presence &
Generated Enquiries
With Over 6X ROI

Current Numbers / Results / Achievements

Client Overview

The client is a highly-rated diagnostic center and NABL-accredited pathology lab with multiple branches across Mumbai and nearby areas. With over 40 years of experience, they offer a wide range of diagnostic and pathology services, known for their timely and accurate reporting.

 

Brief Shared / Targets / Objectives

The client aimed to establish a modern corporate website with ecommerce functionality for booking diagnostic tests. Their goal was to leverage digital marketing to enhance brand awareness and generate leads for diagnostic scans and pathology services, focusing on tests such as RT PCR, MRI, CT Scan, and PET Scan. They wanted to position themselves as a reliable entity, known for same-day results delivered by an expert team of in-house doctors.

 

Challenges Faced by the Client

Despite their longstanding presence in the industry, the client struggled with low brand visibility. Many existing customers were unaware of the full range of services offered, leading to missed opportunities. Their previous marketing efforts were limited to basic SEO and WhatsApp/SMS campaigns, which did not align with the advanced needs of today’s digital landscape.

 

Our Solution (Digital Marketing Strategy)

Paarami Digital, a leading agency for diagnostic centers, implemented a comprehensive digital marketing strategy for the client's nine locations across Mumbai:

  • Website Revamp: We consolidated two separate websites (for diagnostic and scan services) into one, optimizing the site for better SEO and presenting the client’s full service offering, which enhanced their online visibility.
  • Google My Business Profiles: We established and optimized GMB profiles for all locations, encouraging center managers to actively gather positive reviews, resulting in an improved online reputation.
  • Paid Advertising: Targeted ads were launched for key diagnostic scan services, and promotional campaigns were run for the newly opened center in Thane, leading to a significant increase in ROI.

Target Customer

The primary audience consisted of general practitioners, hospitals, and oncologists located in Mumbai, Palghar, Kalyan, Bhiwandi, and Navi Mumbai, who required diagnostic services for their patients.

Challenges Faced in Execution

The main challenge was coordinating the digital marketing efforts with all relevant stakeholders, including management, center managers, doctors, and staff, to ensure a smooth and successful execution of the marketing strategies.

Duration of the Project

Our partnership with the client has spanned two successful years, during which we helped them achieve over 5x ROI through targeted digital marketing strategies for diagnostic centers.

Future Plan of Action

Moving forward, we plan to further enhance the client’s social media presence by introducing grid-wise creatives. The content strategy will include educational posts, quizzes, and disease-related information to keep the audience engaged. Our continued efforts will ensure sustained growth in lead generation, brand visibility, and return on investment.

Testimonials